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NOTICE: Please note that this is an old version of the Indoor Sport Services website provided for archive purposes. Do not purchase/hire anything through this site, instead visit our new site at indoorsportservices.co.uk or phone on 01159 455522

Attention Owners of Model D and Model E

Indoor Rowers Purchased Between August 1, 2006 and April 19, 2007

We have discovered that Model D and Model E Indoor Rowers shipped between August 1, 2006 and April 19, 2007 are susceptible to metal fatigue which may cause a crack to form at a particular point on the frame under the foot stretchers. If the crack is allowed to grow, the Indoor Rower will eventually sag to the floor. Although only a very small number of fatigue cracks have been observed to date, we believe that with time and use, any Indoor Rower shipped during this time period is susceptible to this metal fatigue problem.

To address this issue, we have developed a reinforcing kit that is available free of charge to all owners of Model D and E Indoor Rowers made during this time period. The reinforcement consists of 2 metal plates that are easily user-installed between the foot stretchers and the box frame. All the necessary tools and materials needed to complete the installation are provided in the kit.

It is important that this reinforcing kit be applied to your Indoor Rower. We want you to take this proactive measure now, so that you will avoid any possibility of having this problem in the future. We apologise for this inconvenience.

For more information, phone: 0115 945 5522 or e-mail: info@indoorsportservices.co.uk